![]() ![]() With fastConnect, the technician can query for the username and see the corresponding computer, allowing for an immediate connection without further involving the user. As an example, when a user contacts support, they rarely know their computer name, forcing the support technician to spend several minutes helping the user discover and report the computer name for a remote connection. This feature allows the support professional to find and target a computer by searching for the username of the currently logged on user. for 2022: SolarWinds Dameware Remote Everywhere (DRE) for an easy, safe solution. It should be noted that Goverlan provides a unique feature named fastConnect that is especially useful to support technicians. Splashtop is a powerful remote desktop connection AnyDesk alternative. ![]() Dameware supports AD DS searching through the standard OS dialog, which provides full functionality but is somewhat more complicated to use. ![]() Typing “department=sales,” for example, retrieves all users in the sales department. Another example: when searching for objects in AD DS, the Goverlan solution provides a simplified UI that enables an administrator to directly search for attribute names. ![]()
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